Policies

Cancellation Policy:

Oldcastle has a no refund policy. If you are unable to attend an event, we can change your ticket to another date with a 48 hour notice, if there is availability. There will be an additional 3.00 fee for the change.

Photography/Recordings/Cell Phones:

The use of cameras, audio or video recorders or cell phones is strictly forbidden. In addition, as a courtesy to the cast andmyour fellow audience members, please turn off all cell phones and beepers.

Smoking:

Our theatre is a non-smoking facility.

Latecomers:

Performances begin promptly. Latecomers will be seated at the discretion of the House Manager.

Lost & Found:

Articles found at the theatre will be kept at the Box Office. Please call 802-447-0564 to inquire about any articles you may have left behind.

Restrooms:

For your comfort and convenience, the women’s room is located to your
right as you enter the building. The men’s room is located on the lower level and can
be accessed by the northwest stairwell, which is next to the women’s room. The ADA
Bathroom is in the southwest corner of the lobby.

Emergency Procedures:

In the unlikely event of a fire or other emergency, please
walk calmly to the nearest exit. Exits in the theatre are clearly marked with lighted red
and green signs. The main exit is located on the Main Street side of the theatre, and
there are two additional exits at the northwest corner of the building and the southwest
corner of the building facing Greenberg’s. Follow signs to the stairways and exit the
building.